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		Services management and marketing / Gronroos, Cristian Series: Services Management and Marketing Edition: Second Edition Availability: Items available for loan: Strathmore University (Main Library) (3)Call number: HD9980.5G776 2000, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, Ph.D Publication details: Hoboken, New Jersey : John Wiley & Sons, c2004 Online resources: Contributor biographical information Publisher description Table of contents Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HF5415.5.P458 2004, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong. by Hagel, John Armstrong, Arthur Publication details: Boston : Harvard Business School Press, c1997 Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.126.H34 1997. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Enterprise one to one : tools for competing in the interactive age / Don Peppers and Martha Rogers. by Peppers, Don Rogers, Martha, Ph.D Edition: 1st ed. Publication details: New York : Currency Doubleday, c1997 Online resources: Contributor biographical information Sample text Publisher description Availability: Items available for loan: Strathmore University (Main Library) (3)Call number: HF5415.127.P465 1997, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		The one to one manager : real-world lessons in customer relationship management / Don Peppers and Martha Rogers. by Peppers, Don Rogers, Martha, Ph.D Edition: 1st ed. Publication details: New York : Currency/Doubleday, c1999 Online resources: Contributor biographical information Sample text Publisher description Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.5.P46 1999. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. by Foss, Bryan Stone, Merlin, 1948- ebrary, Inc Publication details: London : Kogan Page, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10023741 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Digital marketing [electronic resource] : using new technologies to get closer to your customers / Will Rowan. by Rowan, Will ebrary, Inc Publication details: London : Kogan Page, 2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10023720 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. by Foss, Bryan Stone, Merlin, 1948- ebrary, Inc Publication details: London : Kogan Page, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10023741 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Digital marketing [electronic resource] : using new technologies to get closer to your customers / Will Rowan. by Rowan, Will ebrary, Inc Publication details: London : Kogan Page, 2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10023720 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. by Foss, Bryan Stone, Merlin, 1948- ebrary, Inc Publication details: London : Kogan Page, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10023741 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Making the client connection [electronic resource] : maximizing the power of your personality, presentations, and presence / Gary DeMoss and Mitch Anthony. by DeMoss, Gary Anthony, Mitch ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Pathways less travelled to value creation [electronic resource] : interaction, dialogue and knowledge generation / guest editor, David Ballantyne. by Ballantyne, David ebrary, Inc Series: Journal of business & industrial marketing ; v. 19, no. 2. Publication details: [Bradford, England] : Emerald Group Pub., 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10058630 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The prime solution [electronic resource] : close the value gap, increase margins, and win the complex sale / Jeff Thull. by Thull, Jeff, 1949- ebrary, Inc Publication details: Chicago, IL : Dearborn Trade Pub., c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Strategies that win sales [electronic resource] : best practices of the world's leading organizations / Mark Marone and Seleste Lunsford. by Marone, Mark D Lunsford, Seleste E ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10070408 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham ebrary, Inc Publication details: London : Hawksmere, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10071311 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. by Strouse, Karen G ebrary, Inc Series: Artech House telecommunications library Publication details: Boston : Artech House, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Consumer insight [electronic resource] : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss. by Stone, Merlin, 1948- Bond, Alison Foss, Bryan ebrary, Inc Series: Market research in practice series Publication details: London ; Sterling, Va. : Kogan Page, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10084448 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Spark [electronic resource] : be more innovative through co-creation / John Winsor. by Winsor, John, 1959- ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available ProfitBrand [electronic resource] : how to increase the profitability, accountability & sustainability of brands / Nick Wreden. by Wreden, Nick ebrary, Inc Publication details: London ; Sterling, VA : Kogan Page, c2005 Other title: Profit brand Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10096170 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Join the conversation [electronic resource] : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe. by Jaffe, Joseph, 1970- ebrary, Inc Publication details: Hoboken, N.J. : John Wiley & Sons, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10295973 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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Your search returned 81 results.