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		Best practices in customer service / edited by Ron Zemke and John A. Woods. by Zemke, Ron Woods, John A Edition: 1st AMACOM ed. 1999 Publication details: Amherst, Mass. : New York, N.Y. : HRD Press ; AMACOM, 1999 Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.5.B484 1999. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Generations at work [electronic resource] : managing the clash of veterans, boomers, xers, and nexters in your workplace / Ron Zemke, Claire Raines, Bob Filipczak. by Zemke, Ron Raines, Claire Filipczak, Bob ebrary, Inc Publication details: New York : AMACOM, c2000 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10005797 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron ebrary, Inc Series: Performance research associates Edition: 3rd ed. Publication details: New York : London : AMACOM ; McGraw-Hill, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10020625 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron ebrary, Inc Series: Performance research associates Edition: 3rd ed. Publication details: New York : London : AMACOM ; McGraw-Hill, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10020625 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R Zemke, Ron Zielinski, David ebrary, Inc Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski. Publication details: New York : AMACOM, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10196215 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R Zemke, Ron Zielinski, David ebrary, Inc Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski. Publication details: New York : AMACOM, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10196215 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Knock your socks off prospecting [electronic resource] : how to cold call, get qualified leads, and make more money / by William "Skip" Miller & Ron Zemke. by Miller, William, 1955- Zemke, Ron ebrary, Inc Publication details: New York : AMACOM, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Knock your socks off prospecting [electronic resource] : how to cold call, get qualified leads, and make more money / by William "Skip" Miller & Ron Zemke. by Miller, William, 1955- Zemke, Ron ebrary, Inc Publication details: New York : AMACOM, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120167 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Generations at work [electronic resource] : managing the clash of veterans, boomers, xers, and nexters in your workplace / Ron Zemke, Claire Raines, Bob Filipczak. by Zemke, Ron Raines, Claire Filipczak, Bob ebrary, Inc Publication details: New York : AMACOM, c2000 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron ebrary, Inc Series: Performance research associates Edition: 3rd ed. Publication details: New York : London : AMACOM ; McGraw-Hill, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Knock your socks off prospecting [electronic resource] : how to cold call, get qualified leads, and make more money / by William "Skip" Miller & Ron Zemke. by Miller, William, 1955- Zemke, Ron ebrary, Inc Publication details: New York : AMACOM, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120167 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R Zemke, Ron Zielinski, David ebrary, Inc Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski. Publication details: New York : AMACOM, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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