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Delivering knock your socks off service [electronic resource] / Ron Zemke.

By:

Zemke, Ron

Contributor(s):

ebrary, Inc

Series: Performance research associatesPublication details: New York : AMACOM ; London : McGraw-Hill, 2003.Edition: 3rd edDescription: 178 pSubject(s):

Genre/Form:

Electronic books.

DDC classification:

658.812 21

LOC classification:

HF5415.5 .A52 2003eb

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10020625

Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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