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Service management : operations, strategy and information technology / Fitzsimmons, JA. and Fitzsimmons, MJ. by
Edition: 4th
Publication details: Boston, Massachussets Mcgraw-Hill/Irwin 2004
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Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HD9980.5.F549 2004, ...
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Service management : operations, strategy and information technology / Fitzsimmons, JA. and Fitzsimmons, MJ. by
Edition: 4th
Publication details: Boston, Massachussets Mcgraw-Hill/Irwin 2004
Online resources:
Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HD9980.5.F54 2004, ...
Place hold Place recall Request article Log in to add tags Add to cart
The management of service operations / Wright, Nevan J. Race, P by
Edition: 2nd ed.
Publication details: London, UK. Thomson Learning, 2004
Online resources:
Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HD9980.5.W75 2004, ...
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Service management : operations, strategy and information technology / Fitzsimmons, James A. and Fitzsimmons, Mona J. by
Edition: 7th ed. McGrawHill International Edition
Publication details: New York Mcgraw-Hill 2011
Online resources:
Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HD9980.5.F549 2011, ...
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