Service management : operations, strategy and information technology / Fitzsimmons, JA. and Fitzsimmons, MJ.
Publication details: Boston, Massachussets Mcgraw-Hill/Irwin 2004Edition: 4thDescription: xviii, 587p. illISBN:- 0-07-121457-7
- HD9980.5.F549 2004
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HD9980.5.F549 2004 | Available | 18133 | |||
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HD9980.5.F549 2004 | Available | 18130 | |||
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HD9980.5.F549 2004 | Available | 18129 | |||
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HD9980.5.F549 2004 | Available | 18132 | |||
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HD9980.5.F549 2004 | Available | 18131 |
Total holds: 0
Includes bibliographical references and index
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