Service quality : a profit strategy for financial institutions / Leonard L. Berry, David R. Bennett, Carter W. Brown.
Publication details: Homewood, Ill. : Dow Jones-Irwin, c1989.Description: xxi, 209 p. ; 24 cmISBN:- 155623094X :
- HG1616.C87B47 1989
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HG1616.C87B47 1989 | Available | 45444 | |||
BOOK | Strathmore University (Main Library) Open Shelf | BOOK | HG1616.C87B47 1989 | Available | 44717 |
Total holds: 0
Includes index.
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