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Customer friendly : Design Guidelines for E - Commerce Joseph Feller by
Publication details: Ireland Blackhall Publishing 2000
Online resources:
Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.5.F45 2000.
The one to one future : building relationships one customer at a time / Don Peppers and Martha Rogers. by
Edition: 1st ed.
Publication details: New York : Currency Doubleday, 1993
Availability: No items available.
How to get your clients to come back for more \ Ben, Jacques by
Publication details: Nairobi Financial Post 2011
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Permission-based E-mail marketing that works! [electronic resource] / Kim MacPherson. by
Publication details: Chicago, IL : Dearborn Trade, c2001
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Beyond world class [electronic resource] : building character, relationships and profits / Alan M. Ross, with Cecil Murphey. by
Publication details: Chicago, IL : Dearborn Trade Pub., c2002
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Permission-based E-mail marketing that works! [electronic resource] / Kim MacPherson. by
Publication details: Chicago, IL : Dearborn Trade, c2001
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10019941 (1)
Permission-based E-mail marketing that works! [electronic resource] / Kim MacPherson. by
Publication details: Chicago, IL : Dearborn Trade, c2001
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10019941 (1)
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