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		No cover image available Strategies that win sales [electronic resource] : best practices of the world's leading organizations / Mark Marone and Seleste Lunsford. by Marone, Mark D Lunsford, Seleste E ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham ebrary, Inc Publication details: London : Hawksmere, 2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The customer management scorecard [electronic resource] : managing CRM for profit / Neil Woodcocks, Merlin Stone, Bryan Foss. by Woodcock, Neil Stone, Merlin, 1948- Foss, Bryan ebrary, Inc Publication details: London ; Sterling, VA : Kogan Page, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. by Strouse, Karen G ebrary, Inc Series: Artech House telecommunications library Publication details: Boston : Artech House, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10081950 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Consumer insight [electronic resource] : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss. by Stone, Merlin, 1948- Bond, Alison Foss, Bryan ebrary, Inc Series: Market research in practice series Publication details: London ; Sterling, Va. : Kogan Page, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Your client's story [electronic resource] : know your clients and the rest will follow / Scott West and Mitch Anthony. by West, Scott, 1959- Anthony, Mitch ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10087062 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available 4th party cyber logistics for air cargo [electronic resource] / by Sung-Chi Chu ... [et al.]. by Chu, Sung-Chi ebrary, Inc Series: International series in operations research & management science ; 73. Publication details: Boston : Kluwer Academic Publishers, c2004 Other title: Fourth party cyber logistics for air cargo Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Spark [electronic resource] : be more innovative through co-creation / John Winsor. by Winsor, John, 1959- ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10091316 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Service recovery and service continuity [electronic resource] / guest editors Steve Baron, Kim Harris and Dominic Elliott. by Baron, Steve Elliott, Dominic Harris, Kim ebrary, Inc Series: Journal of services marketing ; v.19, no. 5 Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip Turk, Douglas ebrary, Inc Publication details: Hoboken, N.J. : Wiley, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10114100 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos. by Holtz, Shel Demopoulos, Ted ebrary, Inc Publication details: Chicago, IL : Kaplan Pub., 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10118543 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Conquering consumerspace [electronic resource] : marketing strategies for a branded world / Michael R. Solomon. by Solomon, Michael R ebrary, Inc Publication details: New York : AMACOM, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120154 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- ebrary, Inc Publication details: New York : AMACOM, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120166 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : an Emerald guide. by ebrary, Inc Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Citizen marketers [electronic resource] : when people are the message / Ben McConnell and Jackie Huba. by McConnell, Ben Huba, Jackie ebrary, Inc Publication details: Chicago, IL : Kaplan Pub., c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10155078 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer loyalty, retention, and customer relationship management [electronic resource]. by ebrary, Inc Series: Journal of Consumer Marketing ; 23, no. 7 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors. by Fjermestad, Jerry Romano, Nicholas C ebrary, Inc Series: Advances in management information systems ; v. 3. Publication details: Armonk, N.Y. ; London : M.E. Sharpe, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available User-centered design stories [electronic resource] : real-world UCD case files / edited by Carol Righi and Janice James. by Righi, Carol James, Janice (Janice Sue) ebrary, Inc Series: Morgan Kaufmann series in interactive technologies Publication details: Amsterdam ; Boston : Elsevier/Morgan Kaufman, c2007 Other title: Real-world UCD case studies Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Managing global customers [electronic resource] : an integrated approach / George S. Yip, Audrey J. M. Bink. by Yip, George S Bink, Audrey J. M ebrary, Inc Publication details: Oxford ; New York : Oxford University Press, 2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Usability success stories [electronic resource] : how organizations improve by making easier-to-use software and Web sites / [edited by] Paul Sherman. by Sherman, Paul, 1966- ebrary, Inc Publication details: Aldershot, England ; Burlington, VT : Gower, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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Your search returned 257 results.