CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
Publication details: Hoboken, N.J. : Wiley, c2004.Description: xviii, 205 p. : illSubject(s): Genre/Form: DDC classification:- 658.8/12 22
- HF5415.5 .B56 2004eb
Reviews from LibraryThing.com:
Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10114100
Includes bibliographic references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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