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A foods fortune women in business Dinfin mulupi by
Publication details: Nairobi Financial post 25 April-1 May,2011
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Managing all types of bosses Tamara Dowling by
Publication details: Nairobi Financial post 25 April-1 May,2011
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6 essential plans for every business Scott Allen by
Publication details: Nairobi Financial post 25 April-1 May,2011
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Buying a home ' without money ' Mary Anne Zita by
Publication details: Nairobi Financial post 25 April-1 May,2011
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Sanitizing the microfinance industry Mary Anne Zita by
Publication details: Nairobi Financial Post 25th April- 1st May 2011
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Nuturing the next NSE billionaires Dinfin Mulupi by
Publication details: Nairobi Financial Post 25th April- 1st May 2011
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The fish rots from the head David Muturi by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Is your customer really king? Aaron Jones by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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They come, see, conquer and upset customers Dr. Havi Murungi by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Dear customer, yes I do Peter N. Kiriri, by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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The wow factor Daphine Okonji by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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My list of shame: Carole Kimutai top ten businesses with the worst customer experience in Kenya by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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The nuts and bolts of customer intimacy Sultan Amri Nassor by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Front line employees: Norah Owaraga turned terrorists by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Business is about the customer Thuranira Mutunga by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Insurance remains a dream for many Thuranira Mutunga by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Signalling success Murugi Ndwiga by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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New insurance kid on the block Murugi Ndwiga by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Islamic insurance, the Kenyan approach to indemity Ali Mohamed by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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Ability beyond disability Martin Okiyo by
Publication details: Nairobi The Kenya Institute of Management May, 2011
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