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Service management : operations, strategy and information technology / Fitzsimmons, James A. and Fitzsimmons, Mona J.

By: Contributor(s): Publication details: New York Mcgraw-Hill 2011Edition: 7th ed. McGrawHill International EditionDescription: xviii, 541p. Col.illISBN:
  • 9780071289276
Subject(s): LOC classification:
  • HD9980.5.F549 2011
Online resources:
Contents:
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HD9980.5.F549 2011 Available 81755
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HD9980.5.F549 2011 Available 81756
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HD9980.5.F549 2011 Available 81757
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HD9980.5.F549 2011 Available 81758
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HD9980.5.F549 2011 Available 81759
Total holds: 0

Includes bibliographical references and index

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