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Service quality New directions in theory and practice edited by Rust, RT., Oliver, RL.

Contributor(s): Publication details: Thousand Oaks, California Sage Publications, Inc. 1994Description: ix, 289pISBN:
  • 0-8039-4920-0
Subject(s): LOC classification:
  • HF5415.5S468 1994
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
BOOK BOOK Strathmore University (James Gachui Library) Open Shelf BOOK HF5415.5S468 1994 In transit from Strathmore University (Main Library) to Strathmore University (James Gachui Library) since 14/11/2017 22967
Total holds: 0

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