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Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson.

By:

Evenson, Renee, 1951-

Contributor(s):

ebrary, Inc

Publication details: New York : AMACOM, c2005.Description: ix, 207 pSubject(s):

Genre/Form:

Electronic books.

DDC classification:

658.8/12 22

LOC classification:

HF5415.5 .E89 2005eb

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10120166

Includes index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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