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Customer service training 101 [electronic resource] : quick and easy techniques that get great results /

Evenson, Renee, 1951-

Customer service training 101 quick and easy techniques that get great results / [electronic resource] : Renee Evenson. - New York : AMACOM, c2005. - ix, 207 p.

Includes index.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.

ISBN:

LCCN:

Subjects--Topical Terms:
Customer relations.
Customer services.
Employees--Training of.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5415.5 / .E89 2005eb

Dewey Class. No.: 658.8/12

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