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		Managing services marketing : text and readings / John E.G. Bateson, K. Douglas Hoffman. by Bateson, John E. G Hoffman, K. Douglas Series: The Dryden Press series in marketing Edition: 4th ed. Publication details: Fort Worth : Dryden Press, c1999 Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HD9980.5 .B38 1999, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Publication details: Boston : McGraw-Hill/Irwin, c2003 Online resources: Publisher description Table of contents Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HD9980.5.Z45 2003. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Principles of services marketing / Adrian Palmer. by Palmer, Adrian Publication details: London ; New York : McGraw-Hill, c1994 Availability: Not available: Strathmore University (Main Library): In transit (1). Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Selling the invisible : a field guide to modern marketing / Harry Beckwith. by Beckwith, Harry, 1949- Publication details: New York : Warner Books, c1997 Availability: Items available for loan: Strathmore University (Main Library) (9)Call number: HD9980.5.B425 1997, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		The invisible touch : the four keys to modern marketing / Harry Beckwith. by Beckwith, Harry, 1949- Publication details: New York : Warner Books, c2000 Availability: Items available for loan: Strathmore University (Main Library) (6)Call number: HD9980.5.B423 2000, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 4th Publication details: Boston : McGraw-Hill/Irwin, c2003 Online resources: Publisher description Table of contents Availability: Items available for loan: Strathmore University (Main Library) (6)Call number: HD9980.5.Z45 2006, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman. by Berry, Leonard L, 1942- Parasuraman, A Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991 Online resources: Contributor biographical information Publisher description Sample text Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.5.B48 1991. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.13.L5883 2007. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Services marketing management : a strategic perspective/ Hans Kasper, Piet van Helsdingen, Mark Gabbott. by Kasper, Hans Helsdingen, Piet van Gabbott, Mark Edition: 2d ed. Publication details: Chichester, West Sussex, England ; Hoboken, NJ : John Wiley & Sons, c2006 Online resources: Table of contents only Publisher description Availability: Items available for loan: Strathmore University (Main Library) (1). Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen. by Halinen, Aino, 1961- ebrary, Inc Series: Routledge advances in management and business studies Publication details: London ; New York : Routledge, 1997 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen. by Halinen, Aino, 1961- ebrary, Inc Series: Routledge advances in management and business studies Publication details: London ; New York : Routledge, 1997 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10017727 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Promotion of services [electronic resource] / guest editor, Marla Royne Stafford. by Royne Stafford, Marla ebrary, Inc Series: Journal of services marketing ; v.16, no. 5 Publication details: Bradford, England : Emerald Group Publishing, c2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10052807 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Services--the export of the 21st century [electronic resource] : a guidebook for US service exporters / Joe Reif ... [et al.] ; originally compiled by Kirsten M. Ditterich, Mitch G. Larsen, Robert A. Ostrea, Jr. by Reif, Joe Ditterich, Kirsten M Larsen, Mitch G Ostrea, Robert A ebrary, Inc Publication details: San Rafael, Calif. : World Trade Press, c1997 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10035754 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Services--the export of the 21st century [electronic resource] : a guidebook for US service exporters / Joe Reif ... [et al.] ; originally compiled by Kirsten M. Ditterich, Mitch G. Larsen, Robert A. Ostrea, Jr. by Reif, Joe Ditterich, Kirsten M Larsen, Mitch G Ostrea, Robert A ebrary, Inc Publication details: San Rafael, Calif. : World Trade Press, c1997 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10035754 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Services--the export of the 21st century [electronic resource] : a guidebook for US service exporters / Joe Reif ... [et al.] ; originally compiled by Kirsten M. Ditterich, Mitch G. Larsen, Robert A. Ostrea, Jr. by Reif, Joe Ditterich, Kirsten M Larsen, Mitch G Ostrea, Robert A ebrary, Inc Publication details: San Rafael, Calif. : World Trade Press, c1997 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10035754 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Services marketing and management [electronic resource] / Audrey Gilmore. by Gilmore, Audrey ebrary, Inc Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Services research in a cross-cultural/cross-national context [electronic resource] / guest editor: John B. Ford. by Ford, John B ebrary, Inc Series: International marketing review ; v.22, no. 3 Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10085695 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The professional services firm bible [electronic resource] / John Baschab, Jon Piot. by Baschab, John, 1968- Piot, Jon, 1966- ebrary, Inc Publication details: Hoboken, NJ : John Wiley & Sons, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Global trends and challenges in services [electronic resource] / guest editors: Marianna Sigala and Evangelos Christou. by Sigala, Marianna Christou, Evangelos ebrary, Inc Series: Managing Service Quality, an international journal ; 16, no. 4 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10146666 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Global trends and challenges in services [electronic resource] / guest editors: Marianna Sigala and Evangelos Christou. by Sigala, Marianna Christou, Evangelos ebrary, Inc Series: Managing Service Quality, an international journal ; 16, no. 4 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10146666 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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Your search returned 45 results.