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Effective coaching [electronic resource] / Marshal J. Cook. by Series: Briefcase book
Publication details: New York : McGraw Hill, 1999
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10001474 (1)
Catalytic coaching [electronic resource] : the end of the performance review / Garold L. Markle. by
Publication details: Westport, Conn. : Quorum Book, 2000
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by
Edition: 3rd ed.
Publication details: Franklin Lakes, NJ : Career Press, c2002
Other title:
  • Fifty powerful ideas you can use to keep your customers
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10007007 (1)
From technical specialist to supervisor [electronic resource] / Donald Shandler. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Publications, c1993
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Excellence in supervision [electronic resource] : essential skills for the new supervisor / Rick Conlow. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Learning, c2001
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Accountability [electronic resource] : managing for maximum results / Sam R. Lloyd. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Learning, c2002
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Supervising for success [electronic resource] : a guide for supervisors / Tony Moglia. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Publications, c1997
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
The first-time manager [electronic resource] / Loren B. Belker, Gary S. Topchik. by
Edition: 5th ed.
Publication details: New York, N.Y. : AMACOM, 2005
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Perfect solutions for difficult employee situations [electronic resource] / Sid Kemp. by
Publication details: New York : McGraw-Hill, 2005
Other title:
  • Solutions for difficult employee situations
  • Employee situations
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10083722 (1)
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