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Strathmore

		No cover image available Trust-based selling [electronic resource] : using customer focus and collaboration to build long-term relationships / Charles H. Green. by Green, Charles H ebrary, Inc Publication details: New York : McGraw-Hill, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10176677 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Emotion marketing [electronic resource] : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz. by Robinette, Scott Brand, Claire Lenz, Vicki ebrary, Inc Publication details: New York : McGraw-Hill, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10152683 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available High performance sales organizations [electronic resource] : achieving competitive advantage in the global marketplace / Darlene M. Coker ... [et al.]. by Coker, Darlene ebrary, Inc Edition: 2nd ed. Publication details: New York : McGraw-Hill, c2000 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10152737 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Sell the brand first [electronic resource] : how to sell your brand and create lasting customer loyalty / by Dan Stiff. by Stiff, Dan ebrary, Inc Publication details: New York : McGraw-Hill, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10155038 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Citizen marketers [electronic resource] : when people are the message / Ben McConnell and Jackie Huba. by McConnell, Ben Huba, Jackie ebrary, Inc Publication details: Chicago, IL : Kaplan Pub., c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10155078 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer loyalty, retention, and customer relationship management [electronic resource]. by ebrary, Inc Series: Journal of Consumer Marketing ; 23, no. 7 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10156459 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Trust-based selling [electronic resource] : using customer focus and collaboration to build long-term relationships / Charles H. Green. by Green, Charles H ebrary, Inc Publication details: New York : McGraw-Hill, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10176677 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos. by Holtz, Shel Demopoulos, Ted ebrary, Inc Publication details: Chicago, IL : Kaplan Pub., 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Conquering consumerspace [electronic resource] : marketing strategies for a branded world / Michael R. Solomon. by Solomon, Michael R ebrary, Inc Publication details: New York : AMACOM, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- ebrary, Inc Publication details: New York : AMACOM, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Amaze your customers! [electronic resource] : creative tips on winning and keeping your customers / Daniel Zanetti. by Zanetti, Daniel Publication details: London : Kogan Page, 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120246 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available CRM at the speed of light [electronic resource] : essential customer strategies for the 21st century / Paul Greenberg. by Greenberg, Paul ebrary, Inc Edition: 3rd ed. Publication details: New York : McGraw-Hill/Osborne, c2004 Other title: Customer relationship management at the speed of light Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10130533 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : an Emerald guide. by ebrary, Inc Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10149904 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos. by Holtz, Shel Demopoulos, Ted ebrary, Inc Publication details: Chicago, IL : Kaplan Pub., 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10118543 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Conquering consumerspace [electronic resource] : marketing strategies for a branded world / Michael R. Solomon. by Solomon, Michael R ebrary, Inc Publication details: New York : AMACOM, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120154 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Amaze your customers! [electronic resource] : creative tips on winning and keeping your customers / Daniel Zanetti. by Zanetti, Daniel Publication details: London : Kogan Page, 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10120246 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available CRM at the speed of light [electronic resource] : essential customer strategies for the 21st century / Paul Greenberg. by Greenberg, Paul ebrary, Inc Edition: 3rd ed. Publication details: New York : McGraw-Hill/Osborne, c2004 Other title: Customer relationship management at the speed of light Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10130533 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : an Emerald guide. by ebrary, Inc Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10149904 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Think like your customer [electronic resource] : a winning strategy to maximize sales by understanding how and why your customers buy / Bill Stinnett. by Stinnett, Bill ebrary, Inc Publication details: New York : McGraw-Hill, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10083621 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Consumer insight [electronic resource] : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss. by Stone, Merlin, 1948- Bond, Alison Foss, Bryan ebrary, Inc Series: Market research in practice series Publication details: London ; Sterling, Va. : Kogan Page, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10084448 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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