Dear customer, yes I do Peter N. Kiriri,

By: Publication details: Nairobi The Kenya Institute of Management May, 2011Description: 24-25pg Management Management May, 2011Subject(s):
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Summary: To achieve customer intimacy, an organization has to consider three disciplines that have been identified as customer excellence, product leadership and operational excellence......
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To achieve customer intimacy, an organization has to consider three disciplines that have been identified as customer excellence, product leadership and operational excellence......

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