Key account management in financial services [electronic resource] : tools and techniques for building strong relationships with major clients / Peter Cheverton ... [et al].
Publication details: Sterling, VA : Kogan Page, 2004.Description: xiv, 329 pSubject(s): Genre/Form: DDC classification:- 332.1/068/8 22
- HG173 .K49 2004eb
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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10074927
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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