The CRM project management handbook [electronic resource] : building realistic expectations and managing risk / Michael Gentle.
Publication details: London ; Sterling, VA : Kogan Page, 2002.Description: xii, 227 p. : ill. ; 24 cmSubject(s): Genre/Form: DDC classification:- 658.8/12 21
- HF5415.5 .G456 2002eb
Reviews from LibraryThing.com:
Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10062670
Includes bibliographical references (p. [221]) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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