The CRM project management handbook
Gentle, Michael, 1957-
The CRM project management handbook building realistic expectations and managing risk / [electronic resource] : Michael Gentle. - London ; Sterling, VA : Kogan Page, 2002. - xii, 227 p. : ill. ; 24 cm.
Includes bibliographical references (p. [221]) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer relations--Management.
Electronic books.
HF5415.5 / .G456 2002eb
658.8/12
The CRM project management handbook building realistic expectations and managing risk / [electronic resource] : Michael Gentle. - London ; Sterling, VA : Kogan Page, 2002. - xii, 227 p. : ill. ; 24 cm.
Includes bibliographical references (p. [221]) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer relations--Management.
Electronic books.
HF5415.5 / .G456 2002eb
658.8/12