Winning with the caller from hell [electronic resource] : a survival guide for doing business on the telephone /

Belding, Shaun.

Winning with the caller from hell a survival guide for doing business on the telephone / [electronic resource] : Shaun Belding. - Toronto : ECW Press, 2005. - xviii, 204 p.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.




Telephone in business.
Telephone etiquette.


Electronic books.

HF5541.T4 / B45 2005eb

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