Conflict resolution [electronic resource] : mediation tools for everyday worklife / Daniel Dana.
Series: Briefcase bookPublication details: New York : McGraw-Hill, c2001.Description: xii, 169 p. ; 23 cmSubject(s): Genre/Form: DDC classification:- 658.4/053 21
- HD42 .D358 2001eb
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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=5004548
Includes index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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