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Conflict resolution [electronic resource] : mediation tools for everyday worklife /

Dana, Daniel.

Conflict resolution mediation tools for everyday worklife / [electronic resource] : Daniel Dana. - New York : McGraw-Hill, c2001. - xii, 169 p. ; 23 cm. - A briefcase book . - Briefcase book. .

Includes index.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.

ISBN:

LCCN:

Subjects--Topical Terms:
Conflict management.
Mediation.
Interpersonal conflict.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD42 / .D358 2001eb

Dewey Class. No.: 658.4/053

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