Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers.

By: Contributor(s): Publication details: Hoboken, N.J. : Wiley, c2011.Edition: 2nd edDescription: xv, 512 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.8/12 22
LOC classification:
  • HF5415.5 .P458 2011eb
Online resources:
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Item type Current library Call number URL Status Date due Barcode Item holds
E-Book E-Book Strathmore University (Main Library) Online Resource Link to resource Not for loan
Total holds: 0

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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