| 000 | 01380nam a22003614a 4500 | ||
|---|---|---|---|
| 001 | ebr10060449 | ||
| 003 | CaPaEBR | ||
| 005 | 20260707174755.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 981113s2000 caua sb 000 0 eng | ||
| 010 | _z 98074646 | ||
| 020 | _z1560525231 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)646716988 | ||
| 050 | 1 | 4 |
_aHF5415.335 _b.S38 2000eb |
| 082 | 0 | 4 |
_a658.8/343 _222 |
| 090 |
_c88995 _d68872 |
||
| 100 | 1 |
_aScott, Dru. _9109266 |
|
| 245 | 1 | 0 |
_aCustomer satisfaction _h[electronic resource] : _bpractical tools for building important relationships / _cDru Scott. |
| 250 | _a3rd ed. | ||
| 260 |
_aMenlo Park, Calif. : _bCrisp Publications, _cc2000. |
||
| 300 |
_aviii, 118 p. : _bill. ; _c26 cm. |
||
| 490 | 1 | _aA fifty-minute series book | |
| 504 | _aIncludes bibliographical references. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aConsumer satisfaction. _927262 |
|
| 650 | 0 |
_aCustomer relations. _934027 |
|
| 655 | 7 |
_aElectronic books. _2local _9190 |
|
| 710 | 2 |
_aebrary, Inc. _9191 |
|
| 830 | 0 |
_aFifty-Minute series. _950793 |
|
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/strathmore/Doc?id=10060449 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c88995 _d68872 |
||