| 000 | 01155nam a2200289Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10052834 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 000815s2002 enk s 000 0 eng d | ||
| 020 | _z086176658X | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)647319618 | ||
| 050 | 1 | 4 |
_aHD9980.5 _b.I67 2002eb |
| 090 |
_c70069 _d62558 |
||
| 245 | 0 | 4 |
_aThe impact of technology on services _h[electronic resource] / _cguest editor, Mark Davis. |
| 260 |
_aBradford, England : _bEmerald Group Publishing, _cc2002. |
||
| 300 | _a111 p. | ||
| 490 | 0 |
_aInternational journal of service industry management ; _vv.13, no. 1 |
|
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aService industries _xManagement. |
|
| 650 | 0 |
_aService industries _xTechnology. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 | _aDavis, Mark. | |
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/strathmore/Doc?id=10052834 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c70069 _d62558 |
||