| 000 | 01313nam a22003374a 4500 | ||
|---|---|---|---|
| 001 | ebr5001785 | ||
| 003 | CaPaEBR | ||
| 005 | 20260707173507.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 990707s1999 nyua s 001 0 eng | ||
| 010 | _z 99039235 | ||
| 020 | _z0070248176 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)646895380 | ||
| 050 | 1 | 4 |
_aHF5415.5 _b.G44 1999eb |
| 082 | 0 | 4 |
_a658.8/12 _221 |
| 090 |
_c55663 _d55659 |
||
| 100 | 1 |
_aGee, Jeff. _984147 |
|
| 245 | 1 | 0 |
_aSuper service _h[electronic resource] : _bseven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / _cJeff Gee, Val Gee. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc1999. |
||
| 300 |
_axi, 147 p. : _bill. ; _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aCustomer services. _934026 |
|
| 650 | 0 |
_aCustomer relations. _934027 |
|
| 655 | 7 |
_aElectronic books. _2local _9190 |
|
| 700 | 1 |
_aGee, Val. _984148 |
|
| 710 | 2 |
_aebrary, Inc. _9191 |
|
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/strathmore/Doc?id=5001785 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c55663 _d55659 |
||