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040 _cKE-NaSUL
100 _aGodana, Orge G.
_9207142
245 _aA study on the effect of agency banking on performance of banks in Kenya
_c Orge Galma Godana
260 _aNairobi
_bStrathmore University
_c2012
300 _avi, 30p.
520 _aAgency banking is a new trend that is quickly catching up in the Kenyan Banking sector. The banks in the country are bringing their services closer to the people without opening bank branches and in ways that are familiar to the people. Banks are using retail merchants and post offices to establish this. The main objective of this study was to establish the effect that agency banking has had on the banks performance in terms of cost and number of bank accounts as well as the challenges experienced. The data for this research was collected from the forty three Kenyan banks using questionnaires. The findings of this research suggest that agency banking is improving bank performance since the banks are now able to increase their bank accounts while maintaining or reducing their capital costs. The findings also suggest that there a number of challenges that are experienced in the agency banking field that have kept some banks from adopting agency banking. The key challenge that has been observed is the risk involved in agency banking and this has also been confirmed by the increase in risk management costs that has been observed by the respondents who have already adopted agency banking.
650 _aAgency banking
_9207143
650 _aKenya
700 _aWachudi, John
_eSupervisor
_9207144
856 _uhttp://examsbank.library.strathmore.edu/xmlui/handle/123456789/1741
_yclick here to access full text
942 _2lcc
_cPROJ
_uRC
999 _c193011
_d164263