000			01714nam a22002297a 4500
001			193010
003			KE-NaSUL
005			20260707185317.0
008			120807b xxu||||| |||| 00| 0 eng d
040			_cKE-NaSUL
100			_aAsena,Elsy B _9207139
245			_aEffects of the implementation and interpretation of ISO 9001 standards within organisational structures: the case of small and medium enterprises _cElsy Asena Bulingwa
260			_aNairobi _bStrathmore University _c2012
300			_avi, 46p.
504			_aIncludes bibliography
520			_aThe study is carried out to investigate the Effects of the interpretation and the implementation of ISO 9001 standards in small and medium enterprises together with its effects on business performance. The study was conducted in Nairobi in January and February 2012, and the data was collected by the use of questionnaires sent to 15 ISO 9001 certified Small and Medium Enterprises. The study was conducted to investigate how the Small and Medium Enterprises implement the ISO 9001 standards within their organizations and whether the quality management standards have an effect on them or not. The SMEs were found to undergo a series of steps so as to get certified, and the two main one's are training of the entire workforce and auditing process. The conformance standards were found to have a positive effect that gave them a competitive edge, however took time to be felt by the organization.
650			_aISO 9001 _9207140
650			_aSMEs _957
700			_aGithinji,Nicholas _eSupervisor _9207141
856			_uhttp://examsbank.library.strathmore.edu/xmlui/handle/123456789/1743 _yclick here to access full text
942			_2lcc _cPROJ _uRC
999			_c193010 _d164262