BHM2103 - Front Office and Customer Service

This list contains 3 titles

Front office : procedures, social skills,yield and management / Peter Abbott and Sue Lewry. by
Edition: 2nd Ed.
Publication details: Oxford ; Boston : Butterworth-Heinemann, 1999
Availability: Items available for loan: Strathmore University (Main Library) (12)Call number: TX911.3.F75 A22 1999, ...
Managing front office operations Michael L. Kasavana, Richard M. Brooks. by
Edition: 7th ed.
Publication details: Lansing, Mich. Educational Institute, American Hotel & Lodging Association 2005
Availability: Items available for loan: Strathmore University (Main Library) (11)Call number: TX911.3.M27 K385 2005, ... Not available: Strathmore University (Main Library): Checked out (3).
Principles of hotel front office operations : Sue Baker, Pam Bradley, and Jeremy Huyton. by
Publication details: United Kingdom : South Western Cengage Learning, c2000
Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: TX911.3.F75B35 2000, ...

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