Non-Governmental Organisations (NGOs) are constantly in the process of reviewing ways in which monitoring and evaluation can achieve greater consistency and effectiveness in judging the impact of a project as well as getting recommendations on how future interventions can be improved. Developing a reporting, monitoring and evaluation system is therefore a requirement due to the growing pressure for improving performance. This is also one of the requirements by the NGOs and donors to check on the effective use of the donor funds, impact and benefits brought by the projects. This dissertation seeks to examine the challenges faced by Kenyan community based NGOs, in tracking the performance of projects. It also establishes the extent to which technology is used in reporting, monitoring and evaluation of projects by NGOs. The design, development and testing of the functionalities in the capacity building mobile application to assist NGOs in effective reporting, monitoring and evaluation of projects is presented. The target population for this dissertation was 10 NGOs in Kenya who are well established. Purposive and snowball sampling was used to select a sample of 30 respondents from the 10 NGOs selected. Data was collected using face to face and phone interviews and analysed using cross case analysis to facilitate the development of capacity building mobile application. The study adopted feature driven development methodology for system modelling and development. This model describes specific, short phases of tasks which are accomplished separately. A mobile and web application was developed to assist NGOs in reporting, monitoring an evaluation of projects. The final prototype was tested to check if the requirements were met. Testing and validation was also conducted by both the developer and potential users of the application to ensure the code developed was workable.

https://su-plus.strathmore.edu.ezproxy.library.strathmore.edu/handle/11071/4891