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		The innovation edge : creating strategic breakthroughs using the voice of the customer / William Barnard and Thomas F. Wallace. by Barnard, William Wallace, Thomas F Series: Executive breakthrough series Publication details: Essex Junction, VT : Omneï¿½o c1994 Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.5.B368 1994. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Understanding and managing customers edited by Isobel Doole, Peter Lancaster, Robin Lowe by Doole, I. , Lancaster,P. , Lowe,R. editors Publication details: Essex Pearson Education 2004 Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HF5415.5.U46 2004, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)

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