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50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by
Edition: 3rd ed.
Publication details: Franklin Lakes, NJ : Career Press, c2002
Other title:
  • Fifty powerful ideas you can use to keep your customers
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Leadership Sopranos style [electronic resource] : how to become a more effective boss / Debbie Himsel. by
Publication details: Chicago : Dearborn Trade, 2003
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
The manager's question and answer book [electronic resource] / Florence M. Stone. by
Publication details: New York : AMACOM, c2003
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Using psychology in management training [electronic resource] : the psychological foundations of management skills / David A. Statt. by
Publication details: London ; Philadelphia : Routledge, 2000
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
From technical specialist to supervisor [electronic resource] / Donald Shandler. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Publications, c1993
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10057986 (1)
Excellence in supervision [electronic resource] : essential skills for the new supervisor / Rick Conlow. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Learning, c2001
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10057987 (1)
Accountability [electronic resource] : managing for maximum results / Sam R. Lloyd. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Learning, c2002
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10058003 (1)
Supervising for success [electronic resource] : a guide for supervisors / Tony Moglia. by Series: Fifty-Minute series
Publication details: Menlo Park, Calif. : Crisp Publications, c1997
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10058839 (1)
The first-time manager [electronic resource] / Loren B. Belker, Gary S. Topchik. by
Edition: 5th ed.
Publication details: New York, N.Y. : AMACOM, 2005
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10075587 (1)
The human element [electronic resource] : understanding and managing employee behavior / Lee Roy Beach. by
Publication details: Armonk, N.Y. : M.E. Sharpe, c2007
Other title:
  • Understanding and managing employee behavior
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Fundamentals of library supervision [electronic resource] / by Joan Giesecke and Beth McNeil. by Series: ALA fundamentals series
Publication details: Chicago : American Library Association, c2005
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
30 reasons employees hate their managers [electronic resource] : what your people may be thinking and what you can do about it / Bruce L. Katcher with Adam Snyder. by
Publication details: New York : AMACOM, American Management Association, c2007
Other title:
  • Thirty reasons employees hate their managers
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5549.12 .K38 2007eb.
A survival guide to managing employees from hell [electronic resource] : handling idiots, whiners, slackers, and other workplace demons / Gini Graham Scott. by
Publication details: New York : AMACOM, c2007
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5549.5.E42 S38 2007eb.
Perspectives on managing employees [electronic resource] / Michael A. Fina. by
Publication details: Boston, MA : Course Technology, c2009
Other title:
  • Managing employees
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
My way or the highway [electronic resource] : the micromanagement survival guide / Harry E. Chambers. by
Edition: 1st ed.
Publication details: San Francisco : Berrett-Koehler Publishers, c2004
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Developing exemplary performance one person at a time [electronic resource] / Michael Sabbag. by
Publication details: Boston : D-B/Nicholas Brealey Pub., 2009
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Working, shirking, and sabotage [electronic resource] : bureaucratic response to a democratic public / John Brehm and Scott Gates. by Series: Michigan studies in political analysis
Edition: 1st pbk. ed.
Publication details: Ann Arbor, Mich. : University of Michigan Press, 1999, c1997
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
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