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		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HF5415.13.L5883 2007. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah. by Wirtz, Jochen Brah, Shaukat ebrary, Inc Series: International Journal of Service Industry Management ; v.17, no. 2 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10132646 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah. by Wirtz, Jochen Brah, Shaukat ebrary, Inc Series: International Journal of Service Industry Management ; v.17, no. 2 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10132646 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah. by Wirtz, Jochen Brah, Shaukat ebrary, Inc Series: International Journal of Service Industry Management ; v.17, no. 2 Publication details: Bradford, England : Emerald Group Publishing, c2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by Lovelock, Christopher H [author.] Wirtz, Jochen [author.] Edition: Eighth edition. Online resources: Click here for online access Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5415.12.L5883 2016. Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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