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The negotiation toolkit : how to get exactly what you want in any business or personal situation / Roger J. Volkema. by
Publication details: New York : American Management Association, c1999
Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: HD58.6.V65 1999.
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Leverage [electronic resource] : how to get it and how to keep it in any negotiation / Roger Volkema. by
Publication details: New York : AMACOM, c2006
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Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
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