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		Total quality management : text with cases / John S. Oakland. by Oakland, John S Edition: 3rd ed. Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2008 Online resources: Publisher description Table of contents Availability: Items available for loan: Strathmore University (Main Library) (16)Call number: HD6215.O25 2003, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Total quality management and operational excellence : text with cases / John S. Oakland. by Oakland, John S Edition: Fourth Edition. Publication details: London: Routledge; 2014 Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HD62.15.O173 2014. Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		Total quality management and operational excellence : text with cases / John S. Oakland, Robert J. Oakland and Michael A. Turner. by Oakland, John S [author.] Oakland, Robert James [author.] Turner, Michael A, 1959- [author.] Edition: Fifth edition. Publication details: New York Routledge 2020 Availability: Items available for loan: Strathmore University (Main Library) (2)Call number: HD62.15.O173 2020, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)

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