A service improvement model for the Information Technology Infrastructure Library based on lean IT : case study on Kenya Revenue Authority Charles Njoroge Ng'ang'a
Publication details: Nairobi Strathmore University 2013Description: ix, 136 p. illSubject(s): LOC classification:- T58.6.N56 2013
Reviews from LibraryThing.com:
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
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Thesis | Special Collection Special Collection | T58.6.N56 2013 | Not for loan | 96005 |
Total holds: 0
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