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The CRM handbook : a business guide to customer relationship management / Jill Dych�e.

By: Series: Addison-Wesley information technology seriesPublication details: Boston : Addison Wesley, c2002.Description: xxiv, 307 p. : ill. ; 24 cmISBN:
  • 0201730626 (pbk. : recycled, acid-free paper)
Subject(s): LOC classification:
  • HF5415.5.D93 2002
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HF5415.5.D93 2002 Available 63017
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HF5415.5.D93 2002 Available 63018
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HF5415.5.D93 2002 Available 61177
BOOK BOOK Strathmore University (Main Library) Open Shelf BOOK HF5415.5.D93 2002 Available 61178
Total holds: 0

Includes bibliographical references (p. 281-286) and index.

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