International management : managing in a diverse and dynamic global environment / Arvind V. Phatak, Rabi S. Bhagat, Roger J. Kashlak.
Publication details: Boston, Mass. : McGraw-Hill Irwin, c2009.Edition: 2nd International edDescription: xviii, 540 p. : ill., maps ; 26 cmISBN:- 9780071276085
- HD62.4.P5234 2009
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Includes bibliographical references and indexes.
Table of Contents
Section I: The International Environment Chapter 1: An Introduction to International Management Chapter 2: The Global Macro-Economic Environment Chapter 3: The Political and Legal Environments Chapter 4: The Cultural Environment Case I – Hong Kong Disneyland Section II: Managing International Strategic Planning and Implementation Chapter 5: Strategies for International Competition Chapter 6: Analyzing and Managing Foreign Modes of Entry Chapter 7: Organizing and Controlling International Operations Chapter 8: Managing Technology and Knowledge Case II – Nora-Sakari: A Proposed JV in Malaysia Section III: Managing People and Processes across Borders and Cultures Chapter 9: Communicating across Borders and Cultures Chapter 10: Negotiation and Decision-Making across Borders and Cultures Chapter 11: Motivating and Leading across Borders and Cultures Chapter 12: International Human Resources Management Case III – Christina Gold Leading Change at Western Union Section IV: Ethical Dilemmas in International Management Chapter 13: Global Social Enterprise Chapter 14: Ethics and Social Responsibility for International Firms Case IV – The TATA Way: Evolving and Executing Sustainable Business Strategies
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