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Supervision in the hospitality industry / Raphael R. Kavanaugh, Jack D. Ninemeier.

By:

Kavanaugh, Raphael R

Contributor(s):

Publication details: Lansing, Mich. : Educational Institute of the American Hotel & Lodging Association, c2007Edition: 4th edDescription: xi, 403 p. : illISBN:

9780866122955

Subject(s):

Hospitality industry -- Personnel management

LOC classification:

TX911.3.P4K38 2007

Contents:

-

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Includes index.

-

A framework for supervision
Supervisory responsibilities
Supervisory tools
Improving your effectiveness as a supervisor

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