Taking care of business 101 ways to keep your customers coming back without whinning, grovelling or giving away the store

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Publication details: Minneapolis Philip Jones 1991Description: 127pISBN:

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Summary: Proceedings of a seminar and visits program held in Cairns, Australia, 12-15 April 1999.

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode	Item holds
BOOK	Strathmore University (Main Library) Open Shelf	BOOK	G155.S3 1991	Available	SUF Donation 3		78895

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Keeping customers

Proceedings of a seminar and visits program held in Cairns, Australia, 12-15 April 1999.

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