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The microbiological safety of food in healthcare settings [electronic resource] / edited by Barbara M. Lund, Paul R. Hunter. by
Publication details: Oxford, UK ; Ames, Iowa : Blackwell Pub., 2008
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Assessing perceived service quality, patients' satisfaction and customer loyalty at Meridian medical centre by
Publication details: Nairobi, Strathmore University, 2017
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: GT4889.K35 2017.
Assessing perceived service quality, patients' satisfaction and customer loyalty at Meridian medical centre by
Publication details: Nairobi, Strathmore University, 2017
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: GT4889.K35 2017.
Management perception of influence of service quality on customer satisfaction among Commercial Banks in Kenya: a case study of Equity Bank / Lorna Wachira by
Publication details: Nairobi Strathmore University 2018
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5415.5.W334 2018.
Service quality and customer satisfaction: a comparative analysis of conventional and Islamic bank customers in Kenya / Phiona Nafuna Wafula by
Publication details: Nairobi: Strathmore University; 2019
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HG1616.W34 2019.
The Effect of service quality on customer satisfaction among hotels in Nairobi County, Kenya/ Joy Musyoka Mutinda by
Publication details: Nairobi: Strathmore University; 2020
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5415.5.M885 2020.
The Effect of service quality on customer loyalty: a case of the Laundromatt Company in Nairobi/ Samuel Wanyoike by
Publication details: Nairobi: Strathmore University; 2018
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5415.5.W369 2018.
Patient satisfaction with service quality in Kenyan university dental hospitals / Edward Mungure Kabubei by
Publication details: Nairobi: Strathmore University 2021
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: RA393.M365 2021.

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