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		Customer satisfaction through total quality assurance / Robert W. Grenier. by Grenier, Robert W Edition: 1st ed. Publication details: Wheaton, Ill. : Hitchcock Pub. Co., c1988 Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: TS156.6.G74 1988. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Quality is free : the art of making quality certain / Philip B. Crosby. by Crosby, Philip B Publication details: New York : McGraw-Hill, c1979 Availability: Items available for loan: Strathmore University (Main Library) (2)Call number: TS156.6.C76 1979, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Quality without tears : the art of hassle-free management / Philip B. Crosby. by Crosby, Philip B Publication details: New York : McGraw-Hill, c1984 Online resources: Table of contents Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: TS156.6.C764 1984. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Quality assurance: management & technology, by Glenn E. Hayes. by Hayes, Glenn E Publication details: Capistrano Beach, Calif., Charger Productions [1974] Online resources: Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: TS156.6.H383 1976. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Quality management system : a planning and auditing guide / Walter Willborn. by Willborn, Walter W. O Edition: 1st ed. Publication details: New York, N.Y. : Industrial Press, c1989 Online resources: Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: TS156.6.W54 1989. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Quality planning and analysis : from product development through use / J.M. Juran, Frank M. Gryna. by Juran, J. M. (Joseph M.), 1904-2008 Gryna, Frank M Series: McGraw-Hill series in industrial engineering and management science Edition: 3rd ed. Publication details: New York : McGraw-Hill, c1993 Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: TS156.J86 1993. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available ISO 22000:2005 : an assurance of quality for white gold Ongwae, Evans by Ongwae, Evans Series: Daily Nation, Friday February 27 2009 Publication details: Nairobi Nation Media Group 27/02/2009 Availability: No items available. Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Its counterfeits galore as manufacturers count losses. Luke Anami by Anami, Luke Publication details: Nairobi The Standard Group Tuesday, June 16, 2009 Availability: No items available. Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Budget ignores war on counterfeits. Luke Anami by Anami, Luke Publication details: Nairobi The Standard Group Tuesday, June 16, 2009 Availability: No items available. Place recall Request article Log in to add tags Add to cart (remove)
		Are you being served? : new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein. by Amin, Samia, 1980- Das, Jishnu Goldstein, Markus P, 1970- Publication details: Washington, DC : The World Bank, c2008 Online resources: Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: RA399.A74 2008. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Are you being served? : new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein. by Amin, Samia, 1980- Das, Jishnu Goldstein, Markus P, 1970- Publication details: Washington, DC : The World Bank, c2008 Online resources: Table of contents only Availability: Items available for loan: Strathmore University (Main Library) (1)Call number: RA399.D44 A74 2008. Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Higher Education Quality Assurance in Sub-Saharan Africa [electronic resource] : Status, Challenges, Opportunities, and Promising Practices by Materu, Peter (Peter Nicolas) Series: World Bank working paper ; no. 124 \| Africa Region human development series \| World Bank e-Library Publication details: Washington, D.C. : World Bank, c2007 Online resources: Click here to access online Availability: http://www.worldbank.icebox.ingenta.com/content/wb/2452 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		Are You Being Served? [electronic resource] : New Tools for Measuring Service Delivery by Amin, Samia, 1980- Das, Jishnu Goldstein, Markus P, 1970- Series: World Bank e-Library Publication details: Washington, DC : The World Bank, c2008 Online resources: Click here to access online Availability: http://www.worldbank.icebox.ingenta.com/content/wb/2509 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		Hospital Performance in Brazil [electronic resource] : The Search for Excellence by La Forgia, Gerard M. (Gerard Martin) Couttolenc, Bernard Series: World Bank e-Library Publication details: Washington, D.C. : World Bank, c2008 Online resources: Click here to access online Availability: http://www.worldbank.icebox.ingenta.com/content/wb/bk17358 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Quality in the travel and hospitality industries [electronic resource] / Joseph M. Juran. by Juran, J. M. (Joseph M.), 1904-2008 Juran, J. M. (Joseph M.), 1904-2008 ebrary, Inc Series: Juran's quality handbook, 5e. section 30. Publication details: [New York] : McGraw-Hill, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=5003214 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Administering Cisco QoS for IP networks [electronic resource] / technical editor Michael E. Flannagan ; technical reviewer Mark Buchmann ; contributors Benoit Durand ... [et al.]. by Flannagan, Michael E [edt] Buchmann, Mark [rev] Durand, Benoit ebrary, Inc Publication details: Rockland, Mass. : Syngress Publishing, Inc., c2001 Other title: Administering Cisco Quality of Service for IP networks Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10007037 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Total quality management sustainability [electronic resource] / guest editor, Mohamed Zairi. by Zairi, Mohamed ebrary, Inc Series: International journal of quality & reliability management ; v.19, no. 5 Publication details: Bradford, England : Emerald Group Publishing, c2002 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10052832 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Improving the quality of long-term care [electronic resource] / Gooloo S. Wunderlich and Peter Kohler, editors ; Committee on Improving Quality in Long-Term Care, Division of Health Care Services, Institute of Medicine. by Institute of Medicine (U.S.). Committee on Improving Quality in Long-Term Care Kohler, Peter O, 1938- Wunderlich, Gooloo S ebrary, Inc Publication details: Washington, D.C. : National Academy Press, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10032458 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Improving the quality of long-term care [electronic resource] / Gooloo S. Wunderlich and Peter Kohler, editors ; Committee on Improving Quality in Long-Term Care, Division of Health Care Services, Institute of Medicine. by Institute of Medicine (U.S.). Committee on Improving Quality in Long-Term Care Kohler, Peter O, 1938- Wunderlich, Gooloo S ebrary, Inc Publication details: Washington, D.C. : National Academy Press, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10032458 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Improving the quality of long-term care [electronic resource] / Gooloo S. Wunderlich and Peter Kohler, editors ; Committee on Improving Quality in Long-Term Care, Division of Health Care Services, Institute of Medicine. by Institute of Medicine (U.S.). Committee on Improving Quality in Long-Term Care Kohler, Peter O, 1938- Wunderlich, Gooloo S ebrary, Inc Publication details: Washington, D.C. : National Academy Press, c2001 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10032458 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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Your search returned 61 results.