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The Effect of service quality on customer satisfaction A Study of Commercial Banks in Nairobi County by
Publication details: Nairobi, Strathmore University, 2017
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Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HG1616.W33 2017.
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Management perception of influence of service quality on customer satisfaction among Commercial Banks in Kenya: a case study of Equity Bank / Lorna Wachira by
Publication details: Nairobi Strathmore University 2018
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Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5415.5.W334 2018.
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