Strathmore University Library Search for 'an:38353'

The eternal e-customer how emotionally intelligent interfaces can create long-lasting customer relationships /

By Bergeron, Bryan P..
New York : McGraw-Hill, .
xxvi, 261 p. : 24 cm..

]]> Place hold on The eternal e-customer

Customer winback how to recapture lost customers and keep them loyal /

By Griffin, Jill..
San Francisco : Jossey-Bass, .
xxii, 314 p. : 24 cm..

]]> Place hold on Customer winback

The ten demandments rules to live by in the age of the demanding consumer /

By Mooney, Kelly..
New York : McGraw-Hill, .
xviii, 266 p. : , Includes index. 21 cm..

]]> Place hold on The ten demandments

The ten demandments rules to live by in the age of the demanding consumer /

By Mooney, Kelly..
New York : McGraw-Hill, .
xviii, 266 p. : , Includes index. 21 cm..

]]> Place hold on The ten demandments

Think like your customer a winning strategy to maximize sales by understanding how and why your customers buy /

By Stinnett, Bill..
New York : McGraw-Hill, .
xxiv, 261 p. :

]]> Place hold on Think like your customer

If you're so brilliant- how come you can't identify your key customers? the essential guide to key account selection /

By Cheverton, Peter..
London : Kogan Page, .
x, 146 p. :

]]> Place hold on If you're so brilliant- how come you can't identify your key customers?

Care packages for your customers an idea a week to enhance customer service /

By Glanz, Barbara A..
New York : McGraw-Hill, .
xxi, 201 p. : , Includes index. 21 cm..

]]> Place hold on Care packages for your customers

Care packages for your customers an idea a week to enhance customer service /

By Glanz, Barbara A..
New York : McGraw-Hill, .
xxi, 201 p. : , Includes index. 21 cm..

]]> Place hold on Care packages for your customers

Sell the brand first how to sell your brand and create lasting customer loyalty /

By Stiff, Dan..
New York : McGraw-Hill, .
xx, 262 p. : 24 cm..

]]> Place hold on Sell the brand first

Sell the brand first how to sell your brand and create lasting customer loyalty /

By Stiff, Dan..
New York : McGraw-Hill, .
xx, 262 p. : 24 cm..

]]> Place hold on Sell the brand first

Sell the brand first how to sell your brand and create lasting customer loyalty /

By Stiff, Dan..
New York : McGraw-Hill, .
xx, 262 p. : 24 cm..

]]> Place hold on Sell the brand first

Secret service hidden systems that deliver unforgettable customer service /

By DiJulius, John R.,.
New York : AMACOM, .
xix, 172 p. : , Includes index. 23 cm..

]]> Place hold on Secret service

Secret service hidden systems that deliver unforgettable customer service /

By DiJulius, John R.,.
New York : AMACOM, .
xix, 172 p. : , Includes index. 23 cm..

]]> Place hold on Secret service

Think like your customer a winning strategy to maximize sales by understanding how and why your customers buy /

By Stinnett, Bill..
New York : McGraw-Hill, .
xxiv, 261 p. :

]]> Place hold on Think like your customer

Researching customer satisfaction & loyalty how to find out what people really think /

By Szwarc, Paul..
London : Kogan Page, .
xiv, 258 p.

]]> Place hold on Researching customer satisfaction & loyalty

If you're so brilliant- how come you can't identify your key customers? the essential guide to key account selection /

By Cheverton, Peter..
London : Kogan Page, .
x, 146 p. :

]]> Place hold on If you're so brilliant- how come you can't identify your key customers?

Researching customer satisfaction & loyalty how to find out what people really think /

By Szwarc, Paul..
London : Kogan Page, .
xiv, 258 p.

]]> Place hold on Researching customer satisfaction & loyalty