Results of search for 'ccl=(su:{Customer relations.})' › Strathmore University Library catalog

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Strathmore

		No cover image available Think like your customer [electronic resource] : a winning strategy to maximize sales by understanding how and why your customers buy / Bill Stinnett. by Stinnett, Bill ebrary, Inc Publication details: New York : McGraw-Hill, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10083621 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Consumer insight [electronic resource] : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss. by Stone, Merlin, 1948- Bond, Alison Foss, Bryan ebrary, Inc Series: Market research in practice series Publication details: London ; Sterling, Va. : Kogan Page, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10084448 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Your client's story [electronic resource] : know your clients and the rest will follow / Scott West and Mitch Anthony. by West, Scott, 1959- Anthony, Mitch ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available 4th party cyber logistics for air cargo [electronic resource] / by Sung-Chi Chu ... [et al.]. by Chu, Sung-Chi ebrary, Inc Series: International series in operations research & management science ; 73. Publication details: Boston : Kluwer Academic Publishers, c2004 Other title: Fourth party cyber logistics for air cargo Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10088576 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Spark [electronic resource] : be more innovative through co-creation / John Winsor. by Winsor, John, 1959- ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available ProfitBrand [electronic resource] : how to increase the profitability, accountability & sustainability of brands / Nick Wreden. by Wreden, Nick ebrary, Inc Publication details: London ; Sterling, VA : Kogan Page, c2005 Other title: Profit brand Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10096170 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The ice cream maker [electronic resource] : an inspiring tale about making quality the key ingredient in everything you do / Subir Chowdhury. by Chowdhury, Subir ebrary, Inc Edition: 1st ed. Publication details: New York : Currency/Doubleday, 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10101520 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Service recovery and service continuity [electronic resource] / guest editors Steve Baron, Kim Harris and Dominic Elliott. by Baron, Steve Elliott, Dominic Harris, Kim ebrary, Inc Series: Journal of services marketing ; v.19, no. 5 Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10103396 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip Turk, Douglas ebrary, Inc Publication details: Hoboken, N.J. : Wiley, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Join the conversation [electronic resource] : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe. by Jaffe, Joseph, 1970- ebrary, Inc Publication details: Hoboken, N.J. : John Wiley & Sons, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10295973 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Sales therapy? [electronic resource] : effective selling for the small business owner / Grant Leboff. by Leboff, Grant ebrary, Inc Publication details: Hoboken, NJ : Capstone Pub., c2007 Other title: Effective selling for the small business owner Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The new age of innovation [electronic resource] : driving cocreated value through global networks / C.K. Prahalad, M.S. Krishnan. by Prahalad, C. K Krishnan, M. S. (Mayuram S.) ebrary, Inc Publication details: New York : McGraw-Hill, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10221901 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The new age of innovation [electronic resource] : driving cocreated value through global networks / C.K. Prahalad, M.S. Krishnan. by Prahalad, C. K Krishnan, M. S. (Mayuram S.) ebrary, Inc Publication details: New York : McGraw-Hill, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10221901 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The Brandpromise [electronic resource] : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! / Duane E. Knapp. by Knapp, Duane E ebrary, Inc Publication details: New York : McGraw-Hill, c2008 Other title: Brand promise Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10223854 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Get noticed-- get referrals [electronic resource] : build your client base and your business by making a name for yourself / Jill Lublin ; with Mark Steisel. by Lublin, Jill Steisel, Mark ebrary, Inc Publication details: New York : McGraw-Hill, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10225164 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, Ph.D ebrary, Inc Series: Microsoft executive leadership series Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10225431 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, Ph.D ebrary, Inc Series: Microsoft executive leadership series Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Care packages for your customers [electronic resource] : an idea a week to enhance customer service / Barbara A. Glanz. by Glanz, Barbara A ebrary, Inc Publication details: New York : McGraw-Hill, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10196929 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Master data management and customer data integration for a global enterprise [electronic resource] / Alex Berson, Lawrence Dubov. by Berson, Alex Dubov, Lawrence ebrary, Inc Publication details: New York : McGraw-Hill, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10196960 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Winning with the customer from Hell [electronic resource] : a survival guide / Shaun Belding. by Belding, Shaun ebrary, Inc Publication details: Toronto : ECW Press, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10257129 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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