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Delivering knock your socks off service [electronic resource] / Performance Research Associates. by
Edition: 4th ed.
Publication details: New York : AMACOM, American Management Association, c2007
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
30 reasons employees hate their managers [electronic resource] : what your people may be thinking and what you can do about it / Bruce L. Katcher with Adam Snyder. by
Publication details: New York : AMACOM, American Management Association, c2007
Other title:
  • Thirty reasons employees hate their managers
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5549.12 .K38 2007eb.
Maximizing project value [electronic resource] : defining, managing, and measuring for optimal return / Jeff Berman. by
Publication details: New York : Amacom, American Management Association, c2007
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10196195 (1)
The "it" factor [electronic resource] : be the one people like, listen to, and remember / Mark Wiskup. by
Publication details: New York : AMACOM, American Management Association, c2007
Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10196202 (1)

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