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		No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, 1952- ebrary, Inc Series: Microsoft executive leadership series Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10225431 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp. by Knapp, Rob, 1946- ebrary, Inc Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HG4621 .K64 2008eb. Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Managing contacts with Microsoft Outlook 2007 Business Contact Manager [electronic resource] / Edward Kachinske, Stacy Roach, Timothy Kachinske. by Kachinske, Edward Roach, Stacy Kachinske, Timothy ebrary, Inc Publication details: Boston, Mass. : Thomson/Course Technology, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Perception of a difference [electronic resource] : the power in buying, marketing and selling customer care / Wesley Zimmerman. by Zimmerman, Wesley ebrary, Inc Publication details: Scottsdale, AZ : WZA, Inc., c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Microsoft Dynamics CRM 4 for dummies [electronic resource] / Joel Scott, David Lee. by Scott, Joel ebrary, Inc Series: --For dummies Edition: 1st ed. Publication details: Indianapolis, IN : Wiley, 2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Marketing for rainmakers [electronic resource] : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- ebrary, Inc Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Maximizing your sales with Salesforce.com [electronic resource] / Edward Kachinske ... [et al.]. by Kachinske, Edward ebrary, Inc Publication details: Boston, MA : Course Technology, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Tactical transparency [electronic resource] : how leaders can leverage social media to maximize value and build their brand / Shel Holtz, John C. Havens ; foreword by Lynne D. Johnson. by Holtz, Shel Havens, John C International Association of Business Communicators ebrary, Inc Edition: 1st ed. Publication details: San Francisco, CA : Jossey-Bass, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. by Gallagher, Richard S ebrary, Inc Publication details: New York : American Management Association, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (2)Call number: HF5415.5 .G353 2008eb, ... Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Strategic customer management [electronic resource] : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel Lane, Nikala ebrary, Inc Publication details: Oxford ; New York : Oxford University Press, 2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Join the conversation [electronic resource] : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe. by Jaffe, Joseph, 1970- ebrary, Inc Publication details: Hoboken, N.J. : John Wiley & Sons, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Strategic customer service [electronic resource] : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A ebrary, Inc Publication details: New York : AMACOM, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Sales therapy? [electronic resource] : effective selling for the small business owner / Grant Leboff. by Leboff, Grant ebrary, Inc Publication details: Hoboken, NJ : Capstone Pub., c2007 Other title: Effective selling for the small business owner Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10300894 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Observing and registering emotional satisfaction of customer contacts [electronic resource] : for customer satisfaction & loyalty / H�useyin G�ung�or. by G�ung�or, H�useyin ebrary, Inc Publication details: Amsterdam : Vossiuspers UvA, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Rain making [electronic resource] : attract new clients no matter what your field / Ford Harding. by Harding, Ford ebrary, Inc Edition: 2nd ed., completely rev. and updated. Publication details: Avon, MA : Adams Business, c2008 Other title: Rainmaking Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HD8038.A1 H37 2008eb. Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The referral of a lifetime [electronic resource] : the networking system that produces bottom-line results-- every day! / Tim Templeton with Lynda Rutledge Stephenson. by Templeton, Timothy L ebrary, Inc Series: Ken Blanchard series Edition: 1st ed. Publication details: San Francisco : Berrett-Koehler, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Relationship marketing [electronic resource] : theory and practice / edited by Francis Buttle. by Buttle, Francis ebrary, Inc Publication details: London : Paul Chapman, c1996 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Behind the cloud [electronic resource] : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- Adler, Carlye ebrary, Inc Edition: 1st ed. Publication details: San Francisco : Jossey-Bass, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : a global perspective / by Gerhard Raab ... [et al.]. by Raab, Gerhard ebrary, Inc Publication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Handbook of brand relationships [electronic resource] / Deborah J. MacInnis, C. Whan Park, Joseph W. Priester, editors. by MacInnis, Deborah J Park, C. Whan Priester, Joseph W Society for Consumer Psychology ebrary, Inc Publication details: Armonk, N.Y. : M.E. Sharpe, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1). Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)

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Your search returned 257 results.