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		No cover image available Your client's story [electronic resource] : know your clients and the rest will follow / Scott West and Mitch Anthony. by West, Scott, 1959- Anthony, Mitch ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10087062 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available 4th party cyber logistics for air cargo [electronic resource] / by Sung-Chi Chu ... [et al.]. by Chu, Sung-Chi ebrary, Inc Series: International series in operations research & management science ; 73. Publication details: Boston : Kluwer Academic Publishers, c2004 Other title: Fourth party cyber logistics for air cargo Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10088576 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Spark [electronic resource] : be more innovative through co-creation / John Winsor. by Winsor, John, 1959- ebrary, Inc Publication details: Chicago : Dearborn Trade Pub., 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10091316 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available ProfitBrand [electronic resource] : how to increase the profitability, accountability & sustainability of brands / Nick Wreden. by Wreden, Nick ebrary, Inc Publication details: London ; Sterling, VA : Kogan Page, c2005 Other title: Profit brand Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10096170 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The ice cream maker [electronic resource] : an inspiring tale about making quality the key ingredient in everything you do / Subir Chowdhury. by Chowdhury, Subir ebrary, Inc Edition: 1st ed. Publication details: New York : Currency/Doubleday, 2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10101520 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Service recovery and service continuity [electronic resource] / guest editors Steve Baron, Kim Harris and Dominic Elliott. by Baron, Steve Elliott, Dominic Harris, Kim ebrary, Inc Series: Journal of services marketing ; v.19, no. 5 Publication details: Bradford, England : Emerald Group Publishing, c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10103396 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip Turk, Douglas ebrary, Inc Publication details: Hoboken, N.J. : Wiley, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: http://site.ebrary.com/lib/strathmore/Doc?id=10114100 (1) Found in Open Library: Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available They come, see, conquer and upset customers Dr. Havi Murungi by Murungi, Havi Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Dear customer, yes I do Peter N. Kiriri, by Kiriri, Peter N Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The wow factor Daphine Okonji by Okonji, Daphine Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available My list of shame: Carole Kimutai top ten businesses with the worst customer experience in Kenya by Kimutai, Carole Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available The nuts and bolts of customer intimacy Sultan Amri Nassor by Nassor, Sultan Amri Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Front line employees: Norah Owaraga turned terrorists by Owaraga, Norah Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Business is about the customer Thuranira Mutunga by Mutunga, Thuranira Publication details: Nairobi The Kenya Institute of Management May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available How to avhieve good customer relations by Morangi, Lucy Publication details: Kenya Business Post May, 2011 Availability: Items available for reference: Special Collection: Not for loan (1). Place recall Request article Log in to add tags Add to cart (remove)
		Customer service training 101 / Renee Evenson. by Evenson, Renee, 1951- Edition: 2nd ed. Publication details: New York : American Management Association, c2011 Availability: Items available for loan: Strathmore University (Main Library) (10)Call number: HF5415.5.E89 2011, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A Edition: 1st ed. Publication details: New York : AMACOM, c2009 Availability: Items available for loan: Strathmore University (Main Library) (5)Call number: HF5415.5.G672 2009, ... Found in Open Library: Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available What is marketing? the basics and beyond. Films for the Humanities & Sciences by Films for the Humanities & Sciences Infobase Publishing Publication details: New Jersey Films for the Humanities & Sciences 2010 Online resources: Click here to read printable Instructor's Guide Availability: Items available for loan: Audio Visual (1)Call number: HF5415.32.W43 2010. Place hold Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available Determinants of know your customer (KYC) compliance among commercial banks in Kenya Linah M. Ottichilo by Ottichilo, Linah M Arasa, Robert (Dr.) [Supervisor] Publication details: Nairobi Strathmore University 2012 Online resources: click here to access full text Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: KF27.O88 2012. Not available: Strathmore University (Main Library): In transit (1). Place recall Request article Log in to add tags Add to cart (remove)
		No cover image available A Location-based service mobile marketing model for small businesses : a case of Nairobi Brian Kipkoech Birir by Birir, Brian K Marwanga, Reuben (Dr.) [Supervisor] Publication details: Nairobi Strathmore University 2013 Online resources: Click here to access full-text thesis Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HF5415.B57 2013. Place recall Request article Log in to add tags Add to cart (remove)

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Your search returned 257 results.